At Deloitte, we aim to bring new products and services to our clients by finding more efficient ways of changing what we do or doing what we do better. In 2008/2009, we succesfully introduced dozens of innovative products and service offerings into the market.

Deloitte dedicates important resources to fostering innovation in a structured way and provides a framework for new ideas to be systematically originated, developed and taken to market. This framework is led by a cross-functional business unit focused solely on generating innovative value offerings.

By giving our professionals the opportunity, guidance and support they need to convert their ideas into business propositions, we actively encourage an innovative mindset. This is a unique bottom-up approach that stimulates and empowers those who are closest to our clients.

Our efforts to permeate these values throughout the firm and stimulate our employees to think outside of the box have been recognised by the Dutch Advertisers Association, which awarded Deloitte the 'SAN Accent' for its internal communications of innovation.

In 2008/2009, over 500 new business ideas were put forward by Deloitte staff members, many of them via the newly launched innovation portal. A selection of the best ideas were taken on to the formal development stage. The development is divided into Fast Track^TM, for those ideas mature enough for rapid implementation, and Innovator Fast Track^TM, for longer-term innovations which need to be incubated and developed. 

Fast Track^TM developed 8 propositions in the 2008 period and a further 17 in the first few months of 2009. These resulted in 25 innovations that were taken to the market. Innovations developed by Deloitte's Fast Track^TM system have outperformed revenue targets and have led to successful innovation offerings such as Cashboard, Factuurontdubbelaar, BTW cashfinder, Clean IT and Zorgzwaarte barometer.



Innovator Track^TM is a development process that culminates in Innovation Week^TM, a dedicated event during which early stage ideas are discussed and examined. More than 12 innovations were taken through Innovator Track and Innovation Week, of which 8 are already on the market. XBRL and ValidAd are two examples of future growth platforms.

At Innovation Week^TM, which was held in Dubai in October, select Deloitte innovators were invited to pitch their ideas to Ruud Koornstra, the renowned Dutch entrepreneur and Principal and Co-Founder of Tendris. During numerous workshops and brainstorming sessions, the innovators were encouraged to build a business case for their ideas and undergo a rigorous selection process before the best ideas were taken to market.